Captain Strack - A slightly surly dwarf (is there any other kind?), former captain, merchant, and shop owner. Strack has only one hand - his other was lost at see and was replaced by a magical wooden hand containing a knife and a broadsword.
Gungar - A less-than-erudite orc and companion to Strack. Gungar has a habit of falling asleep while watching the shop.
Biali Il'fakir - She could have been called Jenny. Elven barkeep of the Rusty Bucket